What is your return policy?
All 3D Energy Drink purchases are final sale, including orders placed during promos or sales.
We are unable to accept returns or issue refunds for purchases made from retail locations, as we do not have access to retail purchasing systems. We recommend reaching out to the retail location of purchase directly regarding returns or exchanges.
If I place multiple orders, should I expect to receive multiple packages or one package?
If multiple orders are placed, they will be shipped in separate packages. To ensure you do not experience any delays, we will not be able to edit, combine, or ship multiple orders in one package. Standard shipping rates apply.
When will my order ship?
When your order is packaged and ready to ship, you will receive an email confirmation with a link to track your shipment.
For domestic shipments, please allow at least 5-7 business days for the package to be delivered.
Orders placed on Saturdays and Sundays, during promotions (i.e. Black Friday promo) and around holidays (during the months of November & December) may take additional processing time due to increased order volume and shipping carrier delays. Rest assured, our team is working around the clock to get your order shipped out as quickly as possible! We appreciate your patience!
If you have any questions about the status of your order, please reach out to our Customer Service Team at email@example.com.
Do you offer international shipping?
No, 3D Energy Drinks are not shipped internationally. Due to the current customs regulations, we are unable to ship liquids internationally. We are working hard to make this an option in the future!
What is the caffeine content per can of 3D Energy Drinks?
Each 16 fluid-ounce Energy Drink contains 200mg of caffeine. We recommend consulting with your physician for their approval of consumption.
Are 3D Energy Drinks vegan?
Yes, 3D Energy Drinks are vegan.
Are 3D Energy Drinks gluten-free?
Yes, 3D Energy Drinks are gluten-free.
How are 3D Energy Drinks sweetened?
3D Energy Drinks are sweetened with Sucralose.
Do you offer a variety pack of 3D Energy Drinks?
Find a 3D Energy Drink variety pack at your local Sam’s Club. Our variety pack contains fan-favorite flavors Liberty Pop, Frost, and Berry Blue.
Use our product locator at the bottom of our website to find a Sam’s Club location near you: 3D Energy Drinks website.
Can I purchase 3D Energy Drinks on a monthly subscription?
No, 3D Energy Drinks are not available for a subscription purchase.
What should I do if my tracking isn't updating?
While your order is in transit, your tracking information may receive various updates. This can fluctuate due to shipping carrier pickup points and delays. Please reach out to our Customer Service Team at firstname.lastname@example.org
with additional questions regarding the status of your order.
What should I do if my order was marked as delivered, but I haven’t received it?
At times, shipping carriers may mark a package as delivered, but will deliver at a later date. Typically, carriers can take up to an additional 5 business days after it has been marked delivered.
If you have any questions, concerns or if your package has not arrived after waiting 5 additional business days, please reach out to our Customer Service Team at
email@example.com for assistance.
Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes!
What payment methods do you accept?
Visa, MasterCard, Discover, and American Express.
Do you offer price adjustments?
We do not offer price adjustments on any orders.
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